{"id":21803,"date":"2021-07-08T10:18:31","date_gmt":"2021-07-08T07:18:31","guid":{"rendered":"https:\/\/prelive2.pomello.ee\/terms-and-conditions\/"},"modified":"2024-01-31T18:45:47","modified_gmt":"2024-01-31T15:45:47","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/prelive2.pomello.ee\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21803\" class=\"elementor elementor-21803 elementor-1429\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e2af6c elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"0e2af6c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-33a2161\" data-id=\"33a2161\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49693ce elementor-widget elementor-widget-heading\" data-id=\"49693ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 20-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Terms and conditions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f0af7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f0af7a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c5eb8ca\" data-id=\"c5eb8ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4b6b2c1 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4b6b2c1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-448e30c\" data-id=\"448e30c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e99965c elementor-widget elementor-widget-heading\" data-id=\"e99965c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Validity of terms and conditions<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e4789a elementor-widget elementor-widget-text-editor\" data-id=\"7e4789a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 20-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<ol>\n<li style=\"font-size: 16px;\" aria-level=\"2\">The terms and conditions of sale apply to the purchase of goods and services from the <a href=\"https:\/\/prelive2.pomello.ee\/\">www.pomello.ee<\/a> online store between the customer (hereinafter the Consumer) and the service provider Pomello Eesti O\u00dc, registry code 16556544 (hereinafter the online store Pomello Eesti).<\/li>\n<li style=\"font-size: 16px;\" aria-level=\"2\">In addition to these terms and conditions, the legal relationships arising when purchasing products from the Pomello Estonia online store are regulated by legislation in force in the Republic of Estonia, including the Law of Obligations Act (hereinafter V\u00d5S), the Consumer Protection Act (hereinafter TKS) and the Personal Data Protection Act (hereinafter IKS).<\/li>\n<li style=\"font-size: 16px;\" aria-level=\"2\">The Pomello Estonia online store has the right to make changes to the terms and conditions. The mentioned changes are reflected on the website <a href=\"https:\/\/prelive2.pomello.ee\/\">www.pomello.ee.<\/a><\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4fb44e elementor-widget elementor-widget-text-editor\" data-id=\"e4fb44e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a5a781d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a5a781d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9964d00\" data-id=\"9964d00\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74e5a89 elementor-widget elementor-widget-heading\" data-id=\"74e5a89\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><h3 data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\" style=\"font-family: var( --e-global-typography-primary-font-family ), Sans-serif; font-weight: var( --e-global-typography-primary-font-weight ); line-height: var( --e-global-typography-primary-line-height ); font-size: var( --e-global-typography-primary-font-size );\">Price information<\/h3><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c9bef4 elementor-widget elementor-widget-text-editor\" data-id=\"4c9bef4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li style=\"font-size: 16px;\" aria-level=\"2\">All prices for Pomello Eesti products in the online store include VAT.<\/li>\n<li style=\"font-size: 16px;\" aria-level=\"2\">The delivery price is added to the purchases according to the delivery method chosen by the Consumer. The transport price includes VAT.<\/li>\n<li style=\"font-size: 16px;\" aria-level=\"2\">Free delivery applies to purchases from 49 euros. <\/li>\n<li style=\"font-size: 16px;\" aria-level=\"2\">Orders made outside Estonia have free delivery from purchases of 250 euros.<\/li>\n<li style=\"font-size: 16px;\" aria-level=\"2\">Online store Pomello Eesti reserves the right to make changes in sales prices. These changes will be reflected in the online store. <\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe429f8 elementor-widget elementor-widget-text-editor\" data-id=\"fe429f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2b88b3e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2b88b3e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ea5f803\" data-id=\"ea5f803\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f28e7c6 elementor-widget elementor-widget-heading\" data-id=\"f28e7c6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-family: var( --e-global-typography-primary-font-family ), Sans-serif; font-size: var( --e-global-typography-primary-font-size ); font-weight: var( --e-global-typography-primary-font-weight ); background-color: var( --e-global-color-4f08066 );\">Entry into force of the sales contract<\/span><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc37bf8 elementor-widget elementor-widget-text-editor\" data-id=\"dc37bf8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li style=\"font-size: 16px;\" aria-level=\"2\">With the contract of sale of goods, online store Pomello Eesti undertakes to hand over to the Consumer the existing Goods, which are being manufactured or acquired by online store Pomello Eesti in the future, and to enable the transfer of ownership to the Consumer, while the Consumer undertakes to pay the amount presented to the online store Pomello Eesti for the Goods and to accept the Goods.<\/li>\n<li style=\"font-size: 16px;\" aria-level=\"2\">The sales contract enters into force after the payment made by the Consumer has been received to the bank account of the online store Pomello Eesti&nbsp;.<\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-763a22b elementor-widget elementor-widget-text-editor\" data-id=\"763a22b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-193bb3a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"193bb3a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3496e7c\" data-id=\"3496e7c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ade6f50 elementor-widget elementor-widget-heading\" data-id=\"ade6f50\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c79d3a elementor-widget elementor-widget-text-editor\" data-id=\"4c79d3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li><span style=\"font-weight: 400;\">After the sales contract enters into force, the Pomello Eesti online store will assemble your order and hand it over to the company&#8217;s logistics partners for delivery.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The delivery terms indicated by the online store Pomello Eesti are valid from the moment the order amount is received to the bank account of the online store Pomello Eesti.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">In order to deliver without delays, you must be diligent and provide true and valid data when entering the delivery data when placing the order.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The Pomello Eesti online store is not responsible for the delay in the delivery of the goods if the goods have been handed over to the logistics partners on time, but the delivery delay is due to circumstances that the Pomello Eesti online store could not influence or foresee.<\/span><\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0238cbc elementor-widget elementor-widget-text-editor\" data-id=\"0238cbc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e64ccdf elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e64ccdf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0c13f81\" data-id=\"0c13f81\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f73112 elementor-widget elementor-widget-heading\" data-id=\"7f73112\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right of return<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0903dcf elementor-widget elementor-widget-text-editor\" data-id=\"0903dcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">After receiving the order, the Consumer has the right to withdraw from the contract concluded in the e-shop within 14 days. To exercise the right of withdrawal and return the goods, the Consumer must send a corresponding application to the e-mail address info@pomello.ee within 14 days at the latest after receiving the goods.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The goods to be returned must be unopened, unused, with original tags and in the sales packaging.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If the product is purchased as a campaign and consists of several products, the entire set (i.e. all products) must be returned.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If the condition of the item to be returned deteriorates, the Consumer is responsible for the decrease in value due to the use of the item only if he has used the item in a way other than what is necessary to make sure of the nature, properties and functioning of the item. In order to make sure of the nature, properties and functioning of the item, the Consumer should handle and use the item only as he or she would be allowed to do in the store.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The consumer must return the goods within 14 days after submitting the application or provide proof that he has handed over the goods to the logistics company within the aforementioned period.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The cost of returning the goods is fully borne by the Consumer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The consumer does not have to return the goods through a logistics company if the online store Pomello Eesti has agreed to pick up the goods themselves.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The online store Pomello Eesti will return to the Consumer immediately, but no later than 14 days after receiving the withdrawal, all fees received from the Consumer based on the contract, with the exception of the costs of delivering the item used by the Consumer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The money is transferred back to the same current account from where it was received to the Pomello Estonian current account.<\/span><\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bb8a9d elementor-widget elementor-widget-text-editor\" data-id=\"9bb8a9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-00daaf2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"00daaf2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-56a0b8b\" data-id=\"56a0b8b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b83b1bd elementor-widget elementor-widget-heading\" data-id=\"b83b1bd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Force Majeure<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6df2c3 elementor-widget elementor-widget-text-editor\" data-id=\"f6df2c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The online store Pomello Eesti is not responsible for damages caused to the consumer or the delay in the delivery of the goods in the event that the damage or the delay in the delivery of the goods is due to circumstances that the online store Pomello Eesti could not influence or foresee.<\/span><\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0212c29 elementor-widget elementor-widget-text-editor\" data-id=\"0212c29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2a72b3d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2a72b3d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-88640c4\" data-id=\"88640c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00bc754 elementor-widget elementor-widget-heading\" data-id=\"00bc754\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Procedure for submitting claims<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a65c1a5 elementor-widget elementor-widget-text-editor\" data-id=\"a65c1a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The online store Pomello Eesti is not responsible for defects that have occurred on the product due to the Consumer&#8217;s fault, which have arisen as a result of improper storage of the product or non-intended use of the product.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If the product is defective, please stop using the product.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The consumer has the right to contact the online store Pomello Eesti in the event of non-compliance or deficiencies with the contract terms of the sold goods, presenting the invoice on the basis of which the purchase of the goods was paid for.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If the product does not meet the requirements or defects appear, please send a claim to info@pomello.ee with the name of the person who placed the order, contact phone number, order number and a detailed description of the product&#8217;s non-compliance or defect.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">All claims are reviewed and the Consumer is contacted as soon as possible, but no later than within 14 days of receiving the claim.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The consumer has the right to demand from the Pomello Eesti online store<\/span> <span style=\"font-weight: 400;\">a reduction in the purchase price or to terminate the contract and to demand a refund for the goods if the Pomello Eesti online store cannot replace the goods.<\/span><\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79f753b elementor-widget elementor-widget-text-editor\" data-id=\"79f753b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-156d1fc elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"156d1fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-12e3451\" data-id=\"12e3451\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a7e141 elementor-widget elementor-widget-heading\" data-id=\"0a7e141\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Other conditions<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-069fda3 elementor-widget elementor-widget-text-editor\" data-id=\"069fda3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The images displayed in the online store with the Products have an illustrative meaning. The Consumer does not have the right to return the Product because the photo of the Product&#8217;s packaging in the online store does not exactly match the delivered Product&#8217;s packaging, if the Product otherwise corresponds to the order and corresponds to the information displayed with the Product in terms of name, quantity and characteristics.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">All product descriptions, photos and other data provided in the Pomello Eesti online store are protected by copyright, and copying or using them in any other way without the consent of the owner of the online store is prohibited.<\/span><\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69072cc elementor-widget elementor-widget-text-editor\" data-id=\"69072cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and conditions Validity of terms and conditions The terms and conditions of sale apply to the purchase of goods and services from the www.pomello.ee online store between the customer (hereinafter the Consumer) and the service provider Pomello Eesti O\u00dc, registry code 16556544 (hereinafter the online store Pomello Eesti). In addition to these terms and&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-21803","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/pages\/21803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/comments?post=21803"}],"version-history":[{"count":2,"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/pages\/21803\/revisions"}],"predecessor-version":[{"id":23076,"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/pages\/21803\/revisions\/23076"}],"wp:attachment":[{"href":"https:\/\/prelive2.pomello.ee\/en\/wp-json\/wp\/v2\/media?parent=21803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}